One of the industry leaders in the field of Service Relationship Management (SRM), Decisiv Inc, recently announced that they had reached a partnership agreement with Terminal Investment Corporation (TICO), to launch the TICO Edge system. TICO is already well-known throughout the industry for its prowess when it comes to fleet and terminal services, along with terminal tractor manufacturing. The TICO Edge system should only add to this legacy.
The TICO Edge platform is going to be powered by Decisiv SRM. This is a platform that takes advantage of the security and versatility of the cloud to provide real-time visibility for clients. Specifically, this platform is going to be a tremendous help when it comes to repair events. Manufacturers and customers will be able to work together, communicate, and collaborate to increase the efficiency and accuracy of critical processes throughout the world of manufacturing.
The ultimate goal of TICO Edge is to streamline the service and repair processes by making sure that all stakeholders are kept in the loop. When a terminal tractor experiences issues, the productivity of manufacturing and freight operations is going to drop. This can lead to a tremendous revenue hit if the processes aren’t addressed quickly. Using the TICO Edge system, the chain of inefficiencies can be broken. Outdated service processes are replaced with modern, advanced mechanisms. As a result, customers are going to benefit from markedly enhanced uptime.
TICO Edge is going to be powered by Decisiv SRM, who is well known for providing exceptional support for all products. The goal of the Decisiv system is to increase the uptime of TICO Edge. In this manner, a new level of connectivity across the network is reached. This is going to set the TICO Edge system apart from its competition.
TICO Edge is the first service platform that combines telematics across multiple areas, including the area of terminal tractor manufacturing. TICO Edge is going to be offered as a standard service option across all of their new models. This demonstrates TICO’s continuing commitment to its customers.
For more than 46 years, TICO has been one of the leaders in the world of terminal and fleet services. TICO is known for its pro-spotter terminal tractor, which has been an industry leader for more than 12 years. TICO is headquartered in Ridgeland, SC.
Decisiv is a cloud-based service relationship management (SRM) platform. This company has revolutionized how the service supply chain delivers assets for commercial use by increasing collaboration across all phases. Decisiv has been pushing the boundaries of the industry since it first opened its doors. Its platform’s ability to harness, share, and analyze data quickly has made Decisiv an industry leader in cloud technology.
